Shipping policy

Store Name: PROMOCHAIR
Email: dreamrite174@gmail.com
Phone: +44 7449 735268
Address: 38 Burleaze, Chippenham, England, SN15 2AY


1. Shipping Area

We currently ship within the United Kingdom only.
International shipping is not available at this time.


2. Shipping Cost

Free Shipping on all orders within the UK.
There are no additional shipping charges.


3. Order Processing (Handling Time)

  • Handling Time: 1–3 business days

Orders are processed after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.


4. Transit Time

  • Estimated Transit Time: 2–4 business days

Delivery times are estimates and may vary depending on the courier and delivery location.


5. Total Estimated Delivery Time

The total estimated delivery time is:

  • 3–7 business days
    (Handling time + transit time)


6. Order Tracking

Tracking information will be provided via email once the order has been shipped, where available.


7. Delivery Delays

PROMOCHAIR is not responsible for delays caused by:

  • Courier service issues

  • Incorrect or incomplete address details

  • Weather conditions or unforeseen circumstances


8. Incorrect Address

Customers are responsible for providing accurate shipping information.
Orders shipped to incorrect addresses may not be eligible for a refund.


9. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 48 hours of the expected or actual delivery date with supporting details or photos.


10. Contact Us

For any questions regarding shipping, please contact us:

📧 dreamrite174@gmail.com
📞 +44 7449 735268
📍 38 Burleaze, Chippenham, England, SN15 2AY